Terms and Conditions – MELB96

Please review the rules that govern your use of MELB96. These Terms outline registration, payments, withdrawals, promotions, data usage, and the fair play standards that apply to all players operating under the 96Group licensing framework.

General Terms

What are the general terms?

By creating or using a MELB96 account, you agree to comply with all site rules, responsible gaming policies, and fair play standards. Breaches may result in warnings, temporary suspension, or permanent account closure depending on the severity of the violation.

Eligibility & Account Registration

Who can register and how?

Players must be 18 years of age or older (or meet the legal age requirement in their jurisdiction). Registration requires mobile OTP verification and accurate personal and banking details to ensure secure transactions and regulatory compliance.

Can I create multiple accounts?

No. Each individual is permitted to maintain only one MELB96 account. Duplicate, shared, or misused accounts may be closed permanently, and associated balances may be forfeited.

Deposits & Withdrawals

How are deposits and withdrawals processed?

Deposits are verified through approved payment partners. Withdrawal requests are reviewed and processed after account verification and compliance checks. Processing times vary depending on the selected payment method and verification status.

Why must my bank name match my MELB96 profile?

In accordance with payment security and anti-fraud requirements, the registered account name must match the bank account name used for withdrawals. Any discrepancy may result in delays or rejection of withdrawal requests.

Registered Name Bank Account Name
John Smith John Smith
Emily Tan Emily Tan
Michael Lim Mike Lim (✘ Mismatch)
Sarah Wong Sarah W. (✘ Mismatch)

Promotions & Bonuses

How do promotions work on MELB96?

Promotions must be claimed prior to gameplay. Once wagering begins, promotions cannot be applied retroactively. Unless otherwise stated, approved payment channels may be eligible for promotional participation.

Can promotions or bonuses change?

Yes. MELB96 reserves the right to amend, suspend, or terminate any promotion at its discretion to maintain fairness, balance, and regulatory compliance.

Are there conditions before withdrawing bonus funds?

Yes. Each promotion includes a stated Turnover or Rollover requirement.

Turnover refers to wallet balance requirements. Example: A $38 bonus with a $150 turnover target requires the balance to reach $150 before withdrawal.

Rollover refers to total wager volume. Example: Deposit $100 + bonus $100 with a 10× rollover requires $2,000 in total wagers prior to withdrawal.

Certain promotions may also include a Maximum Withdrawal Cap. Any amount exceeding the stated cap may be voided during withdrawal review.

Participation in any promotion constitutes acceptance of all applicable Terms and Conditions.

Fair Play Policy

What actions violate fair play?

Prohibited actions include cheating, collusion, bonus abuse, automated play, or any attempt to manipulate gameplay outcomes. Such conduct may result in forfeiture of bonuses, winnings, or account access.

Can MELB96 remove points or balances?

Yes. Accounts found in breach of these Terms or inactive for extended periods may have points, bonuses, or balances adjusted or removed in accordance with enforcement policies.

Account Security

How can I keep my account secure?

Use a strong password, keep login credentials confidential, and update them regularly. If you notice any suspicious activity, reset your password immediately and contact support.

Restricted Regions

Are there regions restricted from MELB96?

Yes. Access may be restricted in jurisdictions where online gaming is prohibited. Players are responsible for ensuring compliance with local laws prior to registration and play.

Account Suspension or Termination

When can my account be suspended or closed?

MELB96 may suspend or terminate accounts for fraud, misrepresentation, abuse of promotions, or violations of these Terms.

Privacy & Data Protection

How does MELB96 manage user data?

Personal data is handled in accordance with applicable privacy standards under the 96Group framework. Information is used solely for verification, service operation, security, and legal compliance purposes.

Intellectual Property

What content is protected?

All site content, including logos, designs, visuals, and text, is the property of MELB96 or its licensors. Unauthorized reproduction or modification is prohibited.

Liability Disclaimer

Is MELB96 liable for service downtime?

While reasonable efforts are made to maintain availability, MELB96 is not liable for interruptions caused by external factors or technical issues beyond its control.

Changes to Terms

Can the Terms and Conditions change?

Yes. These Terms may be updated periodically to reflect regulatory, operational, or policy changes. The most recent version will always apply.

Support & Contact

How can I contact MELB96 support?

For assistance, please contact Live Chat or email support@melb96.com.